Create Sustainable Values

for our customers, partners, employees, and investors

About Us

offer high-quality service

GRL Research Sdn Bhd, the Kuala Lumpur, Malaysia-based company, which was founded in 2013 by a team of entrepreneurs who saw the need for change the way market research is conducted through state-of-the-art technology. The available options were too expensive, too slow, too inaccurate, or all of the above, so in true entrepreneurial spirit, they founded
GRL Research.

GRL Research has since expanded to become a hybrid combination of both fieldwork & online market research firm with a wide variety of options; from GRL360° online surveys, qualitative & quantitative fieldwork, medical surveys, transcription services, simultaneous translation services and simultaneous transcription services to support our clients' B2B & B2C marketing strategy of seamlessly integrating the traditional field research with online surveys capability & experience.

GRL Research is proud to offer high-quality service to our esteemed clients.

vision

Vision

Leader in fieldwork & online marketing research in the world

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mission

Mission

Create sustainable values for our customers, partners, employees, and investors.

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strategy

Strategy

Achieving Intelligent, Instrumented and Interconnected growth and profitability in independent online and offline marketing research.

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Our Services

GRL360° Online Surveys
_______

Conducts studies through web-surveys such as online polls and online questionnaires.

Qualitative Fieldwork

Qualitative Fieldwork
_______

Conducts studies through focus groups, in-depth interviews and ethnographic (or in-home) interviews.

Quantitative Fieldwork

Quantitative Fieldwork
_______

Conducts studies through face-to-face interviews, through street intercepts (or mall intercepts), door-to-door interviews, and pre-recruited online & offline interviews.

Medical Surveys

Medical Surveys
_______

A business which gathers information about professional issues related to health care-based services.

Transcription Services

Transcription Services
_______

A business which converts speech (either live or recorded) into a written or electronic text document.

Simultaneous Translation

Simultaneous Translation Services
_______

Conducted by translator using a pair of headphones and speaks into a microphone.

Simultaneous Transcription

Simultaneous Transcription Services
_______

Simultaneous transcribers can produce text using computers at the rate of at least 200 words per minute.

GRL360° Page

GRL360° is a powerful survey tool that offers the capabilities to deliver online and offline surveys on desktops, notebooks, mobile devices, and tablets.

Access surveys anytime and anywhere

You can create and send surveys with our platform and track the results on the go.

Survey your target audience

You can gain access to millions of respondents with our platform.

Gain intelligent insights with powerful analytics

You can gain actionable insights with powerful analytics. You can also create and share reports and display your results graphically, export data into Excel, Word, PDF, SPSS and PPT, and more!

Collect responses in real-time

You can collect survey responses in real-time online and offline on desktops, notebooks, mobile devices, and tablets. All surveys are responsive and work on any device. You can also distribute your surveys using web links, emails, social media, QR codes, and more!

Our Packages

Silver
Free



10 questions / survey

1 distribution method / survey

View 100 responses / survey

Track survey responses through GRL360° website

GRL360° Webinar

10 survey templates

Fully compliant with Microsoft Security

Gold
RM399

per year
RM39 per month

20 questions / survey

2 distribution methods / survey

View 500 responses / survey

Track survey responses through GRL360° website

GRL360° Webinar

User Administration: Data ownership / Centralized user access control / Shared archive

50 survey templates

Display a “Thank You” page

Display disqualification page

Export survey results to CSV

Cross tabulation

Generate custom charts and reports

Print reports

Fully compliant with Microsoft Security

Platinum
RM499

per year

30 questions / survey

3 distribution methods / surveys

View 1,000 responses / survey

Track survey responses through GRL360° website. Daily personalized email.

GRL360° Webinar

User Administration: Data ownership / Centralized user access control / Shared archive

100 survey templates

Display a “Thank You” page

Display disqualification page

Add company logo

Add custom background

Add custom survey URL

Export survey results to CSV

Cross tabulation

Generate custom charts and reports

Print reports

Export survey results to SPSS, WEKA & RAPIDMINDER

Fully compliant with Microsoft Security

Signature
RM1499

per year

Unlimited questions

Unlimited distribution methods / survey

View unlimited responses / survey

Track survey responses through GRL360° website. Daily personalized email.

GRL360° Webinar

User Administration: Data ownership / Centralized user access control / Shared archive

Unlimited survey templates

Display a “Thank You” page

Display disqualification page

Add company logo

Add custom background

Add custom survey URL

Export survey results to CSV

Cross tabulation

Generate custom charts and reports

Print reports

Export survey results to SPSS, WEKA & RAPIDMINDER

Fully compliant with Microsoft Security

Compare all packages

Our Clients

GRL Research provides services to small, large and multinational B2B & B2C clients in Malaysia, Japan, Hong Kong & China. The following are our key clients:

KAO Malaysia
KAO Malaysia
Petaling Jaya, Malaysia
Dentsu Malaysia
Kuala Lumpur, Malaysia
Insight Research
Kuala Lumpur, Malaysia
Passion3
Kuala Lumpur, Malaysia
Nielsen
Petaling Jaya, Malaysia
AIP Global
Tokyo, Japan
S&D Marketing Services
Beijing, China
Perspectiv
Hong Kong, China

Join Us

We are currently hiring for several full time positions at our Malaysia office. These salaried, full time positions will allow a professional to gain valuable experience at a innovative company that provides independent marketing research services to a wide spectrum of industries.

  • Market Research AnalystOpen or Close

    Job Description:

    Fantastic opportunity to start your professional career as a strategic market analyst in a dynamic and fast paced industry. The successful individual will combine strategic and competitive analysis with expertise in data models and great written/presentation skills. They must possess the maturity to engage with executive and senior management teams and will possess demonstrable client relationship skills. This is a great opportunity to build your profile as an independent thought-leader in this exciting, fast-moving sector.

    Individual with 1 year work experience:

    • Background experience in market research.
    • Minimum university or college degree, BA, BSc or equivalent.
    • Numerate, comfortable working with numbers - solid analytics experience.
    • Written and verbal fluency in English.
    • MS Excel and PowerPoint intermediate level experience required.

  • Fieldwork ExecutiveOpen or Close

    Job Description:

    Fantastic opportunity to start your professional career as a strategic market analyst in a dynamic and fast paced industry. The successful individual will manage projects from project feasibility to delivery. They must assist with sampling, surveying design and QA, conducting and monitoring data collection, conducting data checking, weighting, and generating reports from collated data, provide training and guidance to research agents and supervisors, manage operational project cost while routinely monitoring ways to simplify and improve processes and make suggestions for efficiency improvement, ensure methodology, data reporting and study deliverables meet specifications and are accurate and of high quality, understand and provide QA reviews of data outputs, and manage all aspects of supplier/vendor relationships, including communicating specs and deadlines, monitoring fieldwork, checking deliverables and collaborative problem solving.

    Individual with 1 years work experience:

    • Be able to multi task and manage simultaneous requests and have good organizational skills.
    • Be proficient with Microsoft Office functions specifically Excel, Word and PowerPoint.
    • Have working knowledge of SPSS in order to make sense of some of the data collected and generate reports
    • Be Driven, Passionate and Inquisitive about both primary and secondary research gathering.
    • Have strong written and verbal communications skills in English and Bahasa Malaysia.
    • Be savvy with recommending and implementing cost effective solutions.

Upcoming Events

03
Aug 15'


10:30AM - 12:30PM

How to create accurate assessments and predictions through GRL360°?

Were all your respondents completing your survey? Did they skip enough questions to taint your results? Did they really try to answer, or did they satisfice by picking easy but inaccurate answers? Look for irregularities to make sure your results are accurate. Sounds like a lot, right? You can get all the answers through GRL360°. GRL360° is a powerful survey tool that offers the capabilities to deliver online and offline surveys on desktops, notebooks, mobile devices, and tablets. Keen to understand GRL360° more?
Sign up for this FREE workshop TODAY!

Microsoft Malaysia Office
Level 26, Menara 3 Petronas,
Persiaran KLCC,
Kuala Lumpur City Centre,
50088 Kuala Lumpur, Malaysia

10
Aug 15'


10:30AM - 12:30PM

Audience Project and Survey Design Tips

We have compiled a list of the top Audience Project Tips to help you in designing your survey, planning your project and picking your targeted audience through GRL360°. GRL360° is a powerful survey tool that offers the capabilities to deliver online and offline surveys on desktops, notebooks, mobile devices, and tablets.
Sign up for this FREE workshop TODAY!

Microsoft Malaysia Office
Level 26, Menara 3 Petronas,
Persiaran KLCC,
Kuala Lumpur City Centre,
50088 Kuala Lumpur, Malaysia

GRL RESEARCH SDN BHD

GRL Research Sdn Bhd, the Kuala Lumpur, Malaysia-based, which was founded in 2013 by a team of entrepreneurs who saw the need for change the way market research is conducted through state-of-the-art technology. The available options were too expensive, too slow, too inaccurate, or all of the above, so in true entrepreneurial spirit, they founded GRL Research.

Copyright © 2015 GRL Research Sdn Bhd. All rights reserved.


COME VISIT

21-1, Jalan 3/93,
Taman Miharja,
Batu ,
Off Jalan Cheras,
55100 Kuala Lumpur,
Malaysia.


SOCIALIZE

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CONTACT US

T: +603 9201 1687
F: +603 9201 1687
E: enquiry@grlresearch.com.my

GRL360° Online Surveys

The term “survey” is used quite broadly but generally means ‘a series of questions designed to gather feedback.’ Over the past decade, this process has been quietly migrating online, championed by big business and market research firms looking for ways to reduce costs and reach a larger audience. As a result, an entire cottage industry has sprung up around getting paid to complete online surveys, sometimes referred to as participating in a 'panel.'

Need to Reach a Targeted Audience? Looking for the right people to fill out your survey? GRL Research offers web-surveys from our own internal panels through GRL360°. We have made creating, distributing and analyzing online surveys easy! You can be sending out your first survey in minutes.

What is an online survey?

An online survey is a business which conducts studies through web-surveys such as online polls and online questionnaires.

Qualitative Fieldwork

Our fieldwork capabilities are extensive, offering a wide array of services qualitative market research projects. GRL Research offers best-in-class focus group facilities, with large, flexible viewing rooms. Our recruiting is conducted by in-house recruiters. Our validation process is extensive and always conducted by our internal resources to ensure top quality. Our moderators and simultaneous translators are bi or multilingual and able to converse with international clients while working with the target population in its native language. Also, we have note takers who are proficient in more than one language. The range of qualitative studies that we conduct include the following: Focus Groups, In-Depth Interviews and Ethnographic (or in-home) interviews.

What is qualitative fieldwork?

A qualitative fieldwork is a business which conducts studies through focus groups, in-depth interviews and ethnographic (or in-home) interviews.

Quantitative Fieldwork

Our fieldwork capabilities are extensive, offering a wide array of services quantitative market research projects. GRL Research conducts face-to-face interviews, through street intercepts (or mall intercepts), door-to-door interviews, and pre-recruited online & offline interviews. Our recruiters conduct their surveys among a large sample of consumers according to our clients' specific requirements.

What is quantitative fieldwork?

A quantitative fieldwork is a business which conducts studies through face-to-face interviews, through street intercepts (or mall intercepts), door-to-door interviews, and pre-recruited online & offline interviews.

Medical Surveys

Healthcare professionals across the medical & pharmaceutical industries use surveys to collect feedback to improve business operations or conduct medical research. A full-service medical survey research center, GRL Research works closely with clients to improve their product service offerings and new product development effectively. We offer a broad array of health survey services including in-depth interviews, focus groups, data collection, processing, data analysis and reporting. Our clients use the health-related survey data we collect for a wide variety of purposes such as informing public policy decisions, changing clinical practice, enhancing public health programming, increasing understanding of population health, and improving health care delivery systems.

What is medical survey?

A medical survey is a business which gathers information about professional issues related to health care-based services.

Transcription Services

GRL Research offers one of the leading, and most trusted, transcription services in the industry. Our clients love us for our highly accurate transcripts, our ethical and transparent process, and our affordable prices. We have transcribed literally thousands of hours of audio and video recordings. Each of our transcripts is guaranteed to have a 98% or better rate of accuracy. We are able to offer such a high level of quality because our transcriptionists are real people, not robots or algorithms. Our transcriptionists have backgrounds in many fields. This diverse pool of knowledge allows us to pair your project with a transcriber who has expertise in your specific area.

What is transcription service?

A transcription service is a business which converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, or medical purposes. The most common type of transcription is from a spoken-language source into text such as a computer file suitable for printing as a document such as a report. A common example is a physician's recorded voice notes (medical transcription).

Simultaneous Translation Services

Simultaneous translation is a complex task. GRL Research offers effective and efficient translators who can select the right word for a spoken translation instantly and without fail as there is no opportunity to edit; no margin for error.

To be effective, GRL Research has the translators that possess the following capabilities:

Whether a client requires simultaneous translation for large conferences or consecutive translation for depositions or meetings, GRL Research trusts that our clients will have complete confidence in us.

GRL Research selects from among the most highly qualified translators to meet our clients' needs in any location within Malaysia & Singapore. We can also provide on-site coordination and translation equipment. Whether you request translation services weeks in advance or on short notice, our client service professionals are ready to assign the best translator to meet your needs.

What is simultaneous translation service?

A simultaneous translation service is conducted by translator using a pair of headphones and speaks into a microphone. Strictly speaking, "simultaneous" is a misnomer: the translator cannot start translating until he or she understands the general meaning of the sentence. Depending for example, on how far apart in the sentence to be translated the subject and the verb are located, the translator may not be able to utter even a single word until he or she has heard the entire sentence!

Simultaneous Transcription Services

Many times recording a hearing, conference or special event and processing the audio through transcription may not meet your turnaround requirements. Often, if more than one individual is speaking at the same time, the transcriptionist will be unable to make out the audio, leaving you with an incomplete transcript. To assist with getting 100% of the spoken word, GRL Research can supply simultaneous transcribers to convert the spoken word into text, realtime. Following the event, we can follow up with an edited and proofread transcript.

What is simultaneous transcription service?

Simultaneous transcription is the general term for transcription by simultaneous transcribers using computer aided technologies to deliver computer text screens within a few seconds of the words being spoken.

Typically, simultaneous transcribers can produce text using computers at the rate of at least 200 words per minute. Stenographers can typically type up to 300 words per minute for short periods of time, but most cannot sustain such a speed.